Privacy Policy
Short version: We collect only what's necessary to provide our service and respond to your enquiries. We don't sell your data. You can request deletion at any time by emailing am@codera.digital.
1. Who We Are
Codera Digital ("we", "us", "our") is the developer and operator of the Twin Me platform — a service for creating AI-powered digital products. We are incorporated and operate in the United Arab Emirates.
Contact: am@codera.digital · +971 50 207 1902
2. What Data We Collect
Data you provide directly
- Contact form submissions: name, email address, phone number, role, and any message you write.
- Client onboarding: business name, project details, and content materials you share with us for AI training (under a separate NDA).
Data collected automatically
- Analytics: page views, session duration, referral source via Google Analytics 4 (anonymised IP). Data processed under a Data Processing Agreement with Google.
- Advertising pixels: Meta (Facebook) Pixel for measuring ad performance. Activated only after cookie consent.
- Technical data: browser type, device type, and approximate location (country level) via standard server logs.
3. How We Use Your Data
- To respond to your enquiries and proposals.
- To deliver the Twin Me service you've contracted us for.
- To measure and improve the performance of this website.
- To send you relevant information about your project (never unsolicited marketing without consent).
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area and United Kingdom, we process your data under the following legal bases:
- Contractual necessity — to perform services you've requested.
- Legitimate interests — to operate and improve this website.
- Consent — for analytics and advertising cookies (you may withdraw consent at any time).
5. Cookies
We use cookies for analytics (Google Analytics 4) and advertising measurement (Meta Pixel). A cookie consent banner is shown on your first visit. You can:
- Accept all cookies — enables analytics and Meta Pixel.
- Decline — disables analytics and Meta Pixel. The site functions fully without them.
Strictly necessary cookies (session functionality) are always active and do not require consent.
6. Data Retention
- Contact form data: retained for up to 3 years to maintain business records.
- Analytics data: retained for 14 months per Google Analytics default settings.
- Client project data: retained for the duration of the contract plus 1 year, unless otherwise agreed in writing.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict processing.
- Data portability.
- Withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, email am@codera.digital. We will respond within 30 days.
8. Third-Party Services
- Google Analytics 4 — web analytics. Google Privacy Policy.
- Meta Pixel — advertising measurement. Meta Privacy Policy.
- Formspree — contact form processing. Data is transmitted securely and deleted per Formspree's retention policy.
- Google Fonts — typography. Fonts load from Google servers; no personal data is associated.
9. Data Security
We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption on all pages, access controls, and secure data storage. Client content used for AI training is handled under NDA with enterprise-grade encryption.
10. International Transfers
Codera Digital operates from the UAE. If you are located in the EU/UK, your data may be transferred to and processed in countries outside the EEA. Where this occurs, we ensure appropriate safeguards are in place (e.g. EU Standard Contractual Clauses or equivalent).
11. Children's Privacy
Twin Me is a B2B and professional service not directed at individuals under the age of 18. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.
13. Contact Us
For any privacy-related questions or requests:
- Email: am@codera.digital
- Phone: +971 50 207 1902
- Website: codera.digital